Frequently Asked Questions

Everything you need to know about shopping with BetterTM Gift Shop

What is your standard shipping timeframe?

We typically process orders within 1-2 business days. Standard shipping within the domestic region takes 3-5 business days, while international shipping may take 7-14 business days depending on your location.

Can I return or exchange my fashion items?

Yes, we offer a 30-day return and exchange policy. Items must be in their original condition, unworn, unwashed, and with all tags attached to be eligible for a full refund.

How do I ensure I choose the correct size?

Each product page features a detailed sizing guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the perfect fit.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Are your products ethically sourced?

At BetterTM Gift Shop, we prioritize ethical manufacturing. We partner exclusively with suppliers who adhere to fair labor practices and sustainable production standards.

How can I track my order once it has shipped?

Once your order is dispatched, you will receive an email confirmation containing a unique tracking number and a link to monitor your package's progress in real-time.